A property manager holding a clipboard and keys, shining a flashlight on a water stain on a kitchen ceiling

Property management

Answer the 2 a.m. leak call.

Tenants call at all hours. It takes the details, marks emergencies urgent and emails you right away.

Three questions it handles

“Water’s coming through my ceiling.”
Marks it urgent and emails you right away.
“Do you have a two-bedroom available?”
Takes their details and what they’re looking for, and gets them to you to follow up.
“How do I request a repair?”
Explains your process and takes the details.
Sample callCedar Point Property Management

Sample call transcript: Cedar Point Property Management

  1. Nora · AI: Thanks for calling Cedar Point Property Management. This is Nora, the AI receptionist. How can I help?
  2. Caller: Water's coming through my kitchen ceiling. Unit 4B.
  3. Nora · AI: That's urgent. I'll flag it for the manager right away. What's your name and number?
  4. Caller: Sam Ortiz. 602-555-0119.
  5. Nora · AI: Thanks, Sam. And an email, in case they need photos?
  6. Caller: [email protected]
  7. Nora · AI: It's marked urgent and on its way to the manager now.
Call ticketSat 2:04 a.m.
Caller
Sam Ortiz
Callback
(602) 555-0119
Needs
Ceiling leak, unit 4B
Urgency
Urgent
What happened
Urgent message takenEmailed to you right away

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