Set it up once. Then get back to work.
Three steps, then a clear note after every call.
Three steps
Tell it about your business
Your services, hours and answers to common questions. Your greeting, the questions to ask callers, and what counts as urgent.
Get your number
Pick a new local number by area code, or forward your existing business number. Then make one test call.
Start taking calls
It answers 24/7 with your greeting. By default it tells callers it’s an AI receptionist.
What you get after every call
- Messages emailed to you, with name, number, email and reason.
- Urgent calls flagged and emailed to you right away.
- Appointments booked in its calendar, with an email invite.
- Everything in your portal: messages, leads, appointments, and call transcripts for 7 days.
Sample callBrightline IT
Sample call transcript: Brightline IT
- Leo · AI: Thanks for calling Brightline IT. This is Leo, the AI receptionist. How can I help?
- Caller: Our printer and shared drive are both down. Can someone call me back today?
- Leo · AI: I'll take a message for the team. What's your name and number?
- Caller: Marcus Lee at Lee & Co. Accounting. 414-555-0163.
- Leo · AI: Thanks, Marcus. And the best email to reach you?
- Caller: [email protected]
- Leo · AI: Got it. Your message is on its way to the team now.
Call ticketMon 10:05 a.m.
- Caller
- Marcus Lee, Lee & Co. Accounting
- Callback
- (414) 555-0163
- [email protected]
- Needs
- Printer and shared drive down
- Urgency
- Today
- What happened
- Message takenEmailed to you
When your minutes run low
Fixed minutes. No surprise charges. We email you at 75%, 90% and 95% of your minutes, so you can upgrade before you run out.
See plans and minutes- Email alert75% of minutes used
- Email alert90% of minutes used
- Email alert95% of minutes used
Upgrade any time from your portal.